Frequently Asked Questions

What cakes do you have available today?

All cakes are made-to-order. We don't stockpile cakes at our commissary. You may view our menu here. Please order at least 2 days in advance. Same day orders are subject to availability of ingredients and volume of orders.

Do you have packaging options for gifting?

You may check our gift pack or special gift pack add-ons here.

Where is your pick-up location?
You can have your orders picked-up from:
11C Sta. Isabel Street, Kapitolyo, Pasig City. 
In Lalamove, you can pin "MoniquecakesPH". 
Once your order is ready, we'll send you a confirmation message along with instructions! 
PS. Don't forget to confirm with us first before booking your courier. Kindly share the courier's link with us to ensure correct and swift dispatch of orders.

Can you arrange the delivery for me?

We are currently a small, lean, and hardworking team that bakes 'round the clock, we ask for your understanding to kindly book for your couriers. To get your orders to you as swiftly and efficiently as possible, please arrange your pick-up from our location.

Should I book a car for pick-up, or can a motorbike handle the delivery?
For cakes and bulk orders, we strongly recommend a car for pick-up, with enough space to place the cake box on a stable surface, as low to the floor of the car as possible. 

MoniqueCakesPH is not responsible for damages occurred during delivery, so please advise your driver to be extra careful when handling your order.

Why don't the fruits and flowers on my cake look exactly as they did on your Instagram pictures?
Our fruits and flowers are ordered and delivered farm fresh, and we source them from our trusted suppliers who ensure the best in quality. We can't always guarantee the same colors and shapes everyday, but what we can guarantee is that each fruit and flower is lovingly, painstakingly scrutinized and picked from the lot before it is placed in any of our cakes.

How do I pay for my order?
You may pay directly through the website via Paymongo.


If you have other queries, please don't hesitate to drop us a line. We'd love to hear from you!